"I Am Not a Robot" author Joanna Stern integrated dozens of AI applications into her life over the course of a year. She says ...

It can be unsettling what Gemini and ChatGPT have figured out about you and how easily your privacy can be punctured. Here’s ...

In the 1960s an MIT professor named Joseph Weizenbaum created a chatbot called ELIZA. The conversations people had with it set precedents for the chatbots to come.

Microsoft Copilot now covers everything from free AI chat to Office tools and GPT-5.6-powered work features, so here’s how ...

OpenAI is rolling out a GPT-Live voice mode upgrade for ChatGPT. The new feature promises improved responses and more natural interactions. Here's how it works.

A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

One out of every five Americans say they lost more than $100 by following financial advice from an AI chatbot, a 2025 survey found. Ant Rozetsky on Unsplash Consider the following scenario. Suzy is 63 ...

This year’s Digital News Report marked a notable milestone: for the first time, social and video networks overtook news publishers as a source of news globally. As audiences continue to migrate toward ...

About 60% of U.S. adults say they read AI summaries at the top of search engine results, while about 30% say they don’t, and 10% are unsure. When a Google AI Overview accompanies search results, ...

The takeaway: Despite the apparent growth of an anti-generative AI movement, more Americans are using chatbots than ever before, according to a new survey. But somewhat paradoxically, just 16% of ...

A Pew survey of 5,119 US adults finds 49% use AI chatbots but 40% say AI will hurt society, 67% distrust government regulation, and 59% distrust companies. Half of American adults now use AI chatbots, ...

This study is Pew Research Center’s latest effort to explore how Americans use and view artificial intelligence (AI). The study also dives into who uses chatbots and has smart home devices with AI ...