ServiceNow and Microsoft are aiming to integrate workflows for functions like IT, HR, facilities and procurement into Microsoft Teams as the companies expand their strategic partnership. As part of ...

As enterprises move from AI pilots to production-grade deployment, a quiet but critical change is underway: AI is no longer being tested at the edges of workflows, it is being embedded into the core ...

SANTA CLARA, Calif. & PROVO, Utah--(BUSINESS WIRE)--Qualtrics (Nasdaq: XM) and ServiceNow (NYSE: NOW) announced today a new app to help improve employee and customer service experiences. Available now ...

The new capability connects enterprise data, policies, and decision history to guide AI‑driven workflows as ServiceNow pushes deeper into enterprise AI operations. ServiceNow is rolling out a broad ...

The company will still offer proprietary models alongside the frontier models, but will co-innovate with OpenAI on speech-to-speech technology and automation. ServiceNow signed a multiyear agreement ...

ServiceNow expands its AI ecosystem through infrastructure, cybersecurity, device management, and government workflow ...

New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech inefficiencies Qualtrics and ServiceNow also released new research ...